Job Openings >> Hotline Operator
Hotline Operator
Title:Hotline Operator
Location:Kew Gardens, NY
Department:Client Services

Hotline Operator

The Office of the Queens County District Attorney (QDA) is seeking candidates for Hotline Operator positions within QDA’s Detective Investigator Squad, which serves an office of over 700 staff.  The 24 hour hotline is a system where the public is routed to report incidents, complaints or crimes being committed within Queens County. Hotline Operators will be responsible for monitoring events within the county of Queens and notifying specified personnel.

Responsibilities include but are not limited to:

  1. Monitoring the Breaking News Network (BNN).
  2. Calling law enforcement agencies (i.e., NYPD, PAPD, and FDNY) and confirming incidents reported on the Breaking News Network (BNN).
  3. Notifying the appropriate personnel on incidents confirmed through the BNN.
  4. Monitoring social media with regards to any threats to the QDA office, the District Attorney and any other QDA staff.
  5. Responding to incidents off hours at QDA facilities.
  6. Conferring with various Detective Squads, DA’s offices and the NYPD Operations Unit on confirmed reported incidents.

Preferred Education and Qualifications:

A baccalaureate degree from an accredited college; or high school graduation and two years of full-time paid experience in police enforcement or investigative work; or a satisfactory equivalent.

Prior law enforcement experience is preferred. Knowledge of the NYPD, NYS penal code, NYPD radio codes, NYPD protocols and the NYPD patrol guide is also preferred.

Job Details:

Schedule: Operators will work a 16 hour shift on a rotating schedule which includes Saturdays, Sundays and holidays.

The Office of the Queens County District Attorney is an equal opportunity employer with a strong commitment to the diversity of our organization.  Entry level salary is $50,000. Comprehensive benefits package including health insurance, 401K and more.

To apply, please submit a resume and cover letter, by clicking on the link below:


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