Openings >> IT DevOps Coordinator
IT DevOps Coordinator
Summary
Title:IT DevOps Coordinator
ID:1252
Location:Kew Gardens, NY
Department:Information Technology
Job Type:N/A
Description

The Office of the Queens County District Attorney (QDA) is seeking an IT DevOps Coordinator to be part of its IT team that is responsible for the implementation, administration, and management of a variety of IT infrastructure, application development, Q/A and security projects and initiatives, as well as to research and implement strategic solutions, at the direction of the Chief Information Technology Officer and under the supervision of the IT DevOps Engineering team. The IT DevOps Coordinator will be part of QDA’s IT Department which consists of a staff of 27 and serves an office of over 850 staff.

The IT DevOps Coordinator will, in concert with the DevOps Engineering Team, be responsible for the deployment, management and ongoing administration and support of a variety of projects and tasks in support of QDA’s overall IT operations, including, but not limited to:

  • Establish milestones for necessary contributions from departments and develop processes to facilitate their collaboration
  • Assist other team members in creating practical demonstrations of proposed solutions
  • Provide detailed specifications for proposed solutions including materials, labor and time necessary
  • Work closely with IT staff to maintain hardware and software needed for projects to be completed efficiently
  • Mentor and train other staff members and seek to continually improve processes
  • Manage and coordinate operational components of incident management, including detection, response and reporting
  • Maintain a knowledge base comprising a technical reference library, security advisories and alerts, information on industry trends and practices, laws and regulations
  • Manage the day-to-day activities of infrastructure and application support, identify risk tolerances, recommend remediation plans, and communicate information about residual risk
  • Support internal applications and systems
  • Support various operations status, engineering review and problem boards
  • Prepare presentations for submission to internal management
  • Assist in designing, maintaining, hosting, processing, transforming, and analyzing operational processes

Operational Liaison Responsibilities:

  • Liaise and coordinate among the various functional IT teams and management to drive operational goals as required and set forth by the CIO.
  • Liaise with external agencies, such as law enforcement and other advisory bodies as necessary, to ensure that internal organizational IT SOPs are supported and maintained across all collaborative efforts.
  • Assist resource owners and IT staff in understanding and responding to project and operational incidents, with the ultimate aim of accurate, efficient, effective and time resolution and service restoration.
  • Manage application issues and incidents, and participate in problem and change management forums.
  • Ensure timely reporting and adequate participation in investigation for ICT security incidents, with internal business units, partners, vendors, and /or law enforcement agencies, as applicable.
  • At the direction of the CIO, work with IT and business stakeholders to define metrics and reporting strategies that effectively communicate successes and operational progress.

Architectural, Operational and Engineering Support Responsibilities:

  • Consult with IT and security staff to ensure that security is factored into the evaluation, selection, installation and configuration of hardware, applications and software.
  • Recommend and coordinate the implementation of technical controls to support and enforce defined IT policies and procedures.
  • Research, evaluate, design, test, recommend or plan the implementation of new or updated hardware or software, and analyze its impact on the existing environment and provide technical and managerial expertise for the administration of IT tools.
  • Develop a strong working relationship with the security engineering team to develop and implement controls and configurations aligned with security policies and legal, regulatory and audit requirements.
  • Ensure audit trails, system logs and other monitoring data sources are reviewed periodically and comply with policies and audit requirements.
  • Coordinate with the IT Security Team to design, coordinate and oversee security-testing procedures to verify the security of systems, networks, and applications; and manage the remediation of identified risks.
  • Build and execute unit tests and unit test plans in coordination with functional teams.

Experience and Qualification Requirements:

  • A minimum of seven years of IT experience, with at least three years in an IT DevOps role.
  • A bachelor's degree in information systems or equivalent work experience; an M.B.A. or M.S. in information security is preferred.
  • Industry certifications are a plus.
  • Strong leadership skills and the ability to work effectively with business managers, IT engineering and IT development and operations staff.
  • The ability to interact with QDA personnel, build strong relationships at all levels and across all business units, and understand business priorities.
  • Knowledge and understanding of relevant legal and regulatory requirements, such as National Information Assurance Policy, Cloud Security Policy, US legislation etc.
  • Exhibit excellent analytical skills, the ability to manage multiple projects under strict timelines, as well as the ability to work well in a demanding, dynamic environment and meet overall objectives.
  • Project management skills: financial/budget management, scheduling and resource management.
  • Ability to lead and motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals.
  • A strong understanding of the business impact of security tools, technologies and policies.
  • Strong leadership abilities, with the capability to develop and guide information security team members and IT operations personnel, and work with minimal supervision.
  • Excellent verbal, written and interpersonal communication skills, including the ability to communicate effectively with the IT organization, project and application development teams, management and business personnel; in-depth knowledge and understanding of information risk concepts and principles as a means of relating business needs to security controls; excellent understanding of information security concepts, protocols, industry best practices and strategies.
  • Experience working with legal, audit and compliance staff is desired but not required.
  • Experience developing and maintaining policies, procedures, standards and guidelines.
  • Experience with common information security management frameworks, such as International Standards Organization (ISO) 2700x, the IT Infrastructure Library (ITIL) and Control Objectives for Information and Related Technology (COBIT) and NIST frameworks.
  • Proficiency in performing risk, business impact, control and vulnerability assessments, and in defining treatment strategies.
  • An understanding of operating system internal and network protocols.
  • Familiarity in application technology security testing (white box, black box and code review).

Application Information:

Comprehensive benefits package including health insurance, 401K and more.

Salary Range: $75,000 - $82,500

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

To apply, please submit a resume and cover letter via the link below:  

 

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